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AI & WhatsApp6 min read

WhatsApp MCP: what it is and which one to pick for your business

What a WhatsApp MCP server is, the three kinds you'll find (official API, WhatsApp Web and open source), and how to pick the right one for a business.

Illustration of WhatsApp connected to several AI assistants through an MCP server

A WhatsApp MCP is a connector that gives an AI, such as Claude, ChatGPT or Gemini, access to your WhatsApp chats: reading them, finding the ones waiting for an answer and, if you allow it, replying. There are three kinds: hosted ones on Meta's official API, hosted ones on WhatsApp Web, and open-source ones you run on your own computer. For a business number, the one to pick is a hosted connector on the official API.

If you searched for "WhatsApp MCP", you probably found a bit of everything: GitHub repositories, browser extensions, WhatsApp Business providers. This guide sorts that out for someone who runs a business, not an IT team.

What MCP is, in one paragraph

MCP (Model Context Protocol) is an open standard for connecting AI applications to other systems. Its official documentation compares it to a USB-C port: just as USB-C is a standard way to plug in devices, MCP is a standard way to plug tools into an AI. For a business owner, that means two things. The same connector works in Claude, ChatGPT and other apps that support MCP. And the AI uses those tools when you ask in the conversation, not on its own.

So a WhatsApp MCP is an MCP server whose tools touch your WhatsApp. What changes from one to the next is how it reaches your number.

The three kinds of WhatsApp MCP

1. Hosted, on Meta's official API

Your number is connected to the WhatsApp Business API, Meta's product for businesses, through an authorized provider. The provider receives messages through the official channel and exposes an MCP connector. There's no WhatsApp Web session to keep alive and no computer that has to stay on.

Several providers work this way. For example, according to their own pages, Wassenger connects to a WhatsApp Business API number and its MCP server authenticates with an API key per workspace, and Composio has an MCP server on the WhatsApp Business API, with tools such as sending messages and creating templates. Chatty is in this group too.

2. Hosted, on WhatsApp Web

These services keep a WhatsApp Web session running for you, through a browser extension or in the cloud. Blueticks' guide, for example, explains that it links your number through its extension (or the cloud, on its Pro plan) and says it doesn't use Meta's Cloud API.

There's nothing to install, but the connection is still a WhatsApp Web session driven by software. WhatsApp's terms of service prohibit using the service in unauthorized ways, including through automated means.

3. Open source, on your computer

These are projects you install and run yourself. The best known is whatsapp-mcp: according to its documentation, it connects to your personal account through the WhatsApp Web multi-device API, stores messages in a local database, and may ask you to authenticate again after about 20 days.

It's a good fit for experimenting or personal use, if you're comfortable installing and maintaining software. It depends on your computer being on and on the session staying alive.

The comparison, in one table

What to checkOfficial API, hostedWhatsApp Web, hostedOpen source, self-hosted
How it reaches your numberThrough the WhatsApp Business API, with an authorized providerThrough a WhatsApp Web session, in an extension or the cloudThrough a WhatsApp Web session running on your computer
What you installNothingAn extension, or nothing if it runs in the cloudThe server, and you maintain it
WhatsApp's termsIt's the route Meta offers to businessesRisks unauthorized useSame risk
What can cut it offMeta's policies, as for any businessA WhatsApp change that drops the sessionAn expired session or a computer that's off
How the AI signs inDepends: a login (OAuth) or an API keyDepends on the serviceYou configure it
Who it's forA business numberTesting or personal use, accepting the riskTesting or personal use, if you know software

How to choose

If it's your business number, the first filter is already done: a hosted connector on the official API. Among those, these questions separate one from another quickly:

Where Chatty fits

Chatty is a hosted WhatsApp MCP on the official API, and Chatty is a Meta Business Partner. It's listed in the official MCP Registry as com.letschatty/whatsapp, with its address: https://asistente.letschatty.com/mcp.

We test it most thoroughly with Claude, and the walkthrough is in how to connect WhatsApp to Claude. You get a 15-day free trial, no card; plans are in the pricing section and the full feature list on the connector page (in Spanish). For more detail on each provider named here, see WhatsApp and Claude: official API vs. WhatsApp Web.

Frequently asked questions

What does MCP stand for?

Model Context Protocol. It's an open standard that lets an AI use tools from other applications, like reading your chats or drafting a reply, when you ask in the conversation.

Does a WhatsApp MCP work with any AI?

With the ones that support MCP, yes, but each has its own requirements. Claude accepts custom connectors by URL, ChatGPT needs developer mode, and Gemini accepts them only in some cases.

Is it risky to connect WhatsApp to an AI?

It depends on how it connects. The official API is the route Meta offers to businesses. A WhatsApp Web session driven by software risks the unauthorized use WhatsApp's terms prohibit.

Do I need to know how to code?

Not with a hosted connector: you paste an address and sign in with your account. Open-source servers, on the other hand, you install and maintain yourself.

If what's holding you back is whether your number could get banned, we answer that in can WhatsApp ban my number for using AI?. For anything else, there's support.

Frequently asked questions

What does MCP stand for?

Model Context Protocol. It's an open standard that lets an AI use tools from other applications, like reading your chats or drafting a reply, when you ask in the conversation.

Does a WhatsApp MCP work with any AI?

With the ones that support MCP, yes, but each has its own requirements. Claude accepts custom connectors by URL, ChatGPT needs developer mode, and Gemini accepts them only in some cases.

Is it risky to connect WhatsApp to an AI?

It depends on how it connects. The official API is the route Meta offers to businesses. A WhatsApp Web session driven by software risks the unauthorized use WhatsApp's terms prohibit.

Do I need to know how to code?

Not with a hosted connector: you paste an address and sign in with your account. Open-source servers, on the other hand, you install and maintain yourself.

Axel Gualda
Written byAxel Gualda, CEO and founder

CEO and founder of Chatty. He built the tool after 11 years selling and growing his first company, Gualda Training, through WhatsApp.

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